FAQ
Frequently Asked Questions (FAQ)
Store Name: THESDLABEL LTD
Email: shopify@thesdlabelltd.shop
Phone: +44 1525 290092
1. What products do you sell?
We specialize in high-quality dressing tables designed to enhance your bedroom or vanity space.
2. How can I place an order?
Simply browse our online store, select the product you want, and follow the checkout process. We accept major payment methods provided at checkout.
3. What are your shipping options and costs?
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UK shipping: Free, estimated delivery 3–7 business days.
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International shipping: £20, estimated delivery 7–21 business days (may vary by country).
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Orders are usually processed within 1–2 business days.
4. Can I track my order?
Yes! Once your order has shipped, you will receive a tracking number via email to monitor its delivery status.
5. What is your return and refund policy?
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Returns are accepted within 30 days of delivery.
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Items must be unused, undamaged, and in their original packaging.
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Refunds are processed to the original payment method once the return is approved.
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Please see our Return and Refund Policy page for full details.
6. Do you offer a warranty?
Yes! All dressing tables come with a 1-year free warranty covering manufacturing defects. Accidental damage or misuse is not covered.
7. How do I make a warranty claim?
Contact us at shopify@thesdlabelltd.shop or call +44 1525 290092 with your order details and photos of the item. We will guide you through the process.
8. Who can I contact for support?
For any questions about your order, shipping, returns, or warranty:
📧 shopify@thesdlabelltd.shop
📞 +44 1525 290092
We aim to respond within 24–48 hours during business days.
9. Do you ship internationally?
Yes! We ship worldwide. Customers are responsible for any customs duties, taxes, or fees applied to international shipments.